Patricia Phelan

Savings Bank of Danbury has promoted Patricia Phelan to vice president of loan administration.

Phelan joined Savings Bank of Danbury in September 2002 as its loan administration officer. In December 2005, she was promoted to assistant vice president of loan administration. With over 30 years of professional banking experience, she oversees the commercial loan documentation and credit administration areas.

Prior to joining Savings Bank of Danbury, Phelan held the position of vice president at Hudson United Bank where she was employed for 28 years. Her experience there included over 10 years in commercial lending as well as eight years in branch management.

“Pat is a great asset to the bank. Her leadership, dedication and strong ethics show through in her day-to-day operations,” said Donna Ramey, executive vice president and chief operating officer.

Established in 1849, Savings Bank of Danbury is based at 220 Main St. in Danbury and has branch offices in Bethel, Brookfield, Danbury, New Fairfield, New Milford, Newtown and Waterbury.

Institution Makes POSH Move

Glastonbury-based Open Solutions Inc. recently announced that Golden, British Columbia-based Columbia Valley Credit Union has successfully completed its implementation of Open Solutions Canada’s newest version of its payment origination service handler (POSH) switch for financial institutions.

Columbia Valley becomes the first of Open Solutions’ Canadian financial institution clients to use the payment services feature to connect its ATMs to the new switch. The latest version of the POSH switch provides full-function ATM support, enhancing Open Solutions’ existing POSH application to include both issuer and acquirer services while streamlining the provision of operational support for switching by centralizing payment services in the Oakville, Ontario, office.

Established in 1955 and located between the Rocky Mountains and the Purcell Mountain range, Columbia Valley Credit Union serves more than 5,000 members and has more than CDN $100 million in assets. With a single branch and three ATMs, channel-access technology is a cornerstone in Columbia Valley’s strategic plans to provide quality financial and related services to its members and to the summer residents who often double the local population.

“We were very pleased with the ease of the implementation,” said Paul Pupo, general manager of Columbia Valley Credit Union. “One of the ways we make a difference in our community is through the wide array of delivery channels we offer our members. Careful planning by Open Solutions and our team meant that our members experienced no downtime and no major issues impacted our staff.”

“Throughout our longstanding relationship that extends more than 20 years, Columbia Valley has consistently been an industry innovator and early adopter of new technologies such as ATM attraction screens,” said Blair Goulet, president of Open Solutions Canada. “We’re proud that Columbia Valley’s trust in our implementation process has been repaid by a smooth implementation. We believe that with this latest version of our platform we are well positioned to help our clients like Columbia Valley meet the demand for new optional functions and services such as [Internet protocol] and wireless connectivity and point-of-sale acquiring.”