As chief operating officer at East Hartford-based AccuBranch, Nancy Nesbitt takes components of her experience in commercial real estate, economic development and banking and “wraps them all up with a pretty bow” to help banks and credit unions understand their markets and understand where they should build new branches.
Changes to the financial landscape and customer expectations over the next 10 years will provide banks with opportunities to maintain a human touch in a large ecosystem of products and services, according to new research from Forrester.
Grow, if you know what’s good for you – that’s one of the key takeaways from a new Boston Consulting Group report on the challenges community banks face from “digital powerhouses” intent on encroaching on their customer base.
