J.D. Power: Satisfaction With Merchant Services Declines
Economic conditions, costs and ongoing difficulties with payment processing technology have driven a drop in small business satisfaction with merchant services providers.
J.D. Power: Small Business Satisfaction With Payments Processors Surges
Big banks say the costs of their services and improvements in customer support help drive small business satisfaction with their payment processing services, according to a new study from J.D. Power.
J.D. Power: Small Business Satisfaction with Payments Providers Drops
The small businesses most affected by the pandemic were less satisfied with the companies that support their card and mobile wallet payments, with service-type functions receiving the lowest ratings, according to a new study from J.D. Power.
