by Nika Cataldo | Oct 30, 2023 | Banking & Lending, CR Daily, Industry News
Two national studies show that US bank consumers are shifting their preferences more to digital banking platforms, both mobile and online, instead of opting to go to branches – particularly to branches inside big retailers.
by Nika Cataldo | Sep 8, 2023 | Banking & Lending, CR Daily, Industry News
The Consumer Financial Protection Bureau is warning that Apple and Google restrictions on banking and other payment apps on mobile devices could hurt the growth of digital banking and payments in the US.
by The Commercial Record | Jun 10, 2021 | Banking & Lending, CR Daily, Executive Briefing
With a record number of retail bank customers using mobile apps during the past year, national banks saw increased customer satisfaction with these apps, while satisfaction with regional bank apps declined, according to a series of recent studies by J.D. Power.
by Diane McLaughlin | Jul 6, 2020 | Banking & Lending, CR Daily, Industry News
Even before consumers had felt the full effects of the coronavirus pandemic and economic shutdown, customers across generations considered easy-to-use online banking an important factor when looking for a new banking relationship, according to a survey by Boston-based Aite Group.
by The Commercial Record | May 15, 2020 | Banking & Lending, CR Daily, Executive Briefing
With limited access to bank and credit union branches during the coronavirus pandemic, customers have turned to online and mobile banking tools. But a new study shows that consumers have not done enough to prevent fraud on their accounts.
by The Commercial Record | Jul 1, 2019 | Banking & Lending, CR Daily, Industry News
Mobile banking transactions will more than double by 2022, while branch visits will dwindle to just four visits each year for the average consumer in the same period.
by Bram Berkowitz | Apr 4, 2019 | Banking & Lending, CR Daily, Industry News
Savings Bank of Danbury is celebrating its 170th year in business. President and CEO Martin Morgado credits these achievements to the organization’s constant focus on its core mission and vision of “people serving people.”
by The Commercial Record | Nov 14, 2018 | Banking & Lending, CR Daily, Industry News
A high majority of Americans are very pleased with their online and mobile banking experiences.
by The Commercial Record | Jan 15, 2018 | Banking & Lending, CR Daily, Industry News
Consumers are increasingly adopting mobile banking and mobile payments, according to a recent study by the Federal Reserve Bank of Boston.
by The Commercial Record | Jul 25, 2017 | Banking & Lending, CR Daily, Executive Briefing, Industry News
A mobile banking startup seeks to become the first national bank in American history designed for people who want to bank first and foremost on their smartphones.
by The Commercial Record | Dec 9, 2016 | Banking & Lending, CR Daily, Executive Briefing, Industry News
Santander recently launched a mobile app exclusively for its business customers.