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Bank Customer Financial Confidence Falls ‘Troublingly’ in New Survey

Bank Customer Financial Confidence Falls ‘Troublingly’ in New Survey

by James Sanna | Nov 1, 2023 | Banking & Lending, CR Daily, Industry News

American bank customers feel like their financial situation is getting more and more precarious according to a new survey by consultancy J.D. Power.

Survey Suggests Depositors Searching for Yield as Financial Health Dips

Survey Suggests Depositors Searching for Yield as Financial Health Dips

by The Commercial Record | Apr 4, 2023 | Banking & Lending, CR Daily, Industry News

Fewer customers had $10,000 or more in deposits at their primary bank in the past year, while the percentage of customers categorized as financially unhealthy increased, according to a new study from J.D. Power.

J.D. Power: Retail Bank Customers Want Advice on Inflation

J.D. Power: Retail Bank Customers Want Advice on Inflation

by The Commercial Record | Oct 6, 2022 | Banking & Lending, CR Daily, Executive Briefing

More U.S. consumers are now considered financially vulnerable, while one-third of retail bank customers want – but have not received – information from their bank on how to handle inflation, according to a new report from J.D. Power.

Foster to Lead TD Bank’s Retail Market in Connecticut

Foster to Lead TD Bank’s Retail Market in Connecticut

by The Commercial Record | Jul 16, 2021 | Banking & Lending, CR Daily, Executive Briefing

TD Bank has named Monté Foster as its new retail market president for Southern New England, including Connecticut.

KeyBank Makes Leadership Changes

KeyBank Makes Leadership Changes

by The Commercial Record | May 7, 2020 | Banking & Lending, Comings & Goings, CR Daily, Executive Briefing, Promotions

KeyBank’s Connecticut operations has hired several bankers and made some organizational changes.

Berkshire Bank Unveils Newest Branch In Farmington

by The Commercial Record | Oct 19, 2017 | Banking & Lending, CR Daily, Industry News

Berkshire Bank announced the opening of its newest branch in Farmington, bringing the number of Berkshire Bank locations in Connecticut to eight.

Santander Extending Hours, Redesigning Branches

Santander Extending Hours, Redesigning Branches

by The Commercial Record | Feb 21, 2017 | Banking & Lending, CR Daily, Executive Briefing, Industry News

Santander is revamping its branches and expanding its hours to invite more customers into the branch on their own terms, the bank announced last week.

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