The Simsbury Bank & Trust Co.’s Canton office staff is: (from left) Alix Bullard, Hilary Wilson, Maria Theodoratos, Lori Ethier, Shawna Morin, Erin Bowe and Barbara Hanifin.
The Simsbury Bank & Trust Co. is scheduled to open a new branch at 250 Albany Turnpike in Canton on Nov. 21. After major interior renovations, the branch is now a state-of-the-art banking environment featuring a two-bay drive-up, including a 24-hour ATM, for serving individuals and business customers.
“Canton and surrounding area residents and businesses will benefit from this very convenient location featuring a highly experienced and friendly staff – they reflect the bank’s signature reputation of offering financial advice and friendly customer service,” said Terry Boulton, senior vice president and chief retail banking officer. “An added convenience is our extended morning and evening banking hours – as early as 7:30 in the morning to as late as 6 p.m. – so as to serve customers on their way to and from work. And, while our focus is on providing the very highest level in personal service because we feel there is a great need for that in banking today, we are also proud to offer our customers the option of using a full range of sophisticated services including Internet banking, ATM and telephone banking that they may expect only from much larger institutions.”
Everyone is invited to visit the branch and meet the combination of current Simsbury Bank employees and newly hired employees who are eager to serve customers.
The Simsbury Bank & Trust Co. is a locally controlled, customer-friendly commercial bank, for businesses and consumers, with approximately $200 million in assets. The bank serves customers through full-service offices in Simsbury, Granby and Avon, SBT Online Internet banking at simsburybank.com, free ATM transactions at 2,800 machines throughout the northeastern United States via the SUM program in addition to thousands of ATM locations worldwide, and 24-hour telephone banking. The bank offers investment services through its wholly owned subsidiary, SBT Investment Services.
BankNewport Selects COCC
Rhode Island-based BankNewport with $993 million in assets has selected Avon-based COCC’s INSIGHT core processing system and integrated strategic products to meet its technology needs. The bank views its comprehensive technology partnership with COCC as a catalyst for increasing efficiency and extending its service footprint in southeastern New England.
“COCC’s thorough integration of its comprehensive product set, combined with its complete customer focus, convinced us that we had found the right partner to continue our strong record of growth in southeastern New England,” said BankNewport’s President and Chief Executive Officer Thomas W. Kelly. “We knew from the beginning that COCC shares our passion for customer service excellence. Our staff is eager for the change.”
In addition to the INSIGHT core processing platform, BankNewport selected COCC’s service bureau implementation of Oracle Financials, Branch Capture, Interaction Management Center (Advanced Call Center), Total Vision (CRM/business intelligence), e-Commerce Banker (Internet Banking), Digital Document Imaging, Secure Web site Hosting, Internet Security, Anti-Money Laundering and Disaster Recovery services.
Located in historic Newport, R.I., BankNewport is the nation’s oldest mutual savings bank, first opening its doors for business in 1819. In the past 10 years, officials said, BankNewport has increased its assets by more than 260 percent through listening, understanding, and responding to customers’ individual needs.
To make its technology decision, the bank appointed 22 officers and staff members to a technology selection committee and very quickly pursued a comprehensive solution that would present a single picture of a customer’s portfolio.
