Jennifer Cooper
Jennifer Cooper, a Realtor with Weichert Realtors, Regional Properties, in Orange has been awarded the highest level of service achievement in the real estate industry, Quality Service Certified Platinum. The award is in recognition of earning 100 percent client service satisfaction in 2005 as measured by Leading Research Corp.
Quality Service Certified status is the only award in the real estate industry based on independently validated measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction. The surveys are administered and the results are compiled by LRC.
Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on a consumer Web site (QualityService.org) where sellers and buyers have the ability to select a real estate professional based upon each agent’s validated record of satisfaction.
“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, president and chief executive officer of QSC. “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party. A 100 percent service satisfaction record like Jennifer has achieved is just awesome.”
Butler Named Manager
Coldwell Banker Residential Brokerage in Connecticut/ Westchester, N.Y., has named Ruth Butler as manager of the company’s Gales Ferry office.
Butler previously served as manager of the Waterford office of another real estate company for the past four years, and her experience in real estate stretches back 16 years. In addition to her experience as an office manager, she was a licensed salesperson and a relocation director for several years.
“I’m proud to be making my move to Coldwell Banker Residential Brokerage,” said Butler. “I appreciate the benefits of national name recognition that Coldwell Banker Residential Brokerage offers.”
Butler is a member of the Eastern Connecticut Association of Realtors, the Connecticut Association of Realtors and the Middlesex-Shoreline Association of Realtors. Her expertise lies in residential real estate and relocation (she holds GMAC and RELO Relocation certifications).
Butler is a graduate of New London High School, attended Mohegan Community College and is a lifelong resident of eastern Connecticut. She is involved with the community as a member of the Waterford Rotary Club and a volunteer for the American Cancer Society.
“I love eastern Connecticut and always will,” said Butler. “I’m also very excited about this opportunity to work in Gales Ferry and look forward to helping my agents achieve all of their goals.”
Butler lives in Salem with her husband. They have two children who attend East Lyme High School.
Coldwell Banker Residential Brokerage’s corporate offices in Connecticut/Westchester, N.Y., are located at 51-53 Kenosia Ave. in Danbury. The Connecticut/ Westchester division maintains about 2,400 sales associates at 60 offices across Connecticut and Westchester County.
Coldwell Banker Residential Brokerage in Connecticut/ Westchester, N.Y., is a member of the Coldwell Banker system, which has approximately 4,000 offices with 126,600 sales associates worldwide. Coldwell Banker Residential Brokerage is part of the NRT family of companies. NRT Inc., a subsidiary of Cendant Corp., is the nation’s largest residential real estate brokerage company. NRT has more than 1,000 offices and 64,000 sales associates operating in more than 35 metropolitan areas. In 2005, NRT posted a real estate industry record of $230 billion in closed sales volume.
