Middletown-based Liberty Bank has selected a new provider for its digital banking platform.
The bank has signed a long-term contract with Alkami Technology Inc., the Texas-based financial technology company said in a statement. Alkami provides cloud-based digital banking and fraud protection services to more than 225 U.S. banks and credit unions.
Dave Mitchell, Liberty Bank’s executive vice president and chief digital officer, said in the statement that the bank’s strategic objectives in choosing Alkami’s platform included cultivating a culture of innovation and providing extraordinary customer experiences.
“Our customers expect an anytime, anywhere, highly personalized banking experience that rivals that of media, entertainment, and online shopping,” Mitchell said. “We needed a partner who could provide the ability to add new features and functions quickly with an open digital banking platform. Alkami’s deep expertise in retail and business banking translates into platform innovations like extensibility with APIs, an expansive software development kit, plus a modern UX with cybersecurity tools and world-class data centers.”
Mitchell added that Alkami’s one-platform approach for retail and business banking gave Liberty Bank confidence in its ability to “to provide a seamless experience to our entire customer base.”
Liberty Bank is Connecticut’s oldest bank and has more than $7 billion in assets and 64 offices throughout the state.
“We are thrilled to welcome Liberty Bank to our remarkable client community,” Alkami CEO Mike Hansen said in the statement. He added: “We are excited for the opportunity to provide Liberty Bank with the platform that will power their digital innovations and outstanding services to their business and retail customers. The Liberty Bank team is well aligned with us in both vision and values, and we look forward to the future with this leading financial institution.”