Pricing. The subscription price will be made clear to you on our sign-up pages or otherwise during the sign-up process and may vary from time to time. You agree to pay the fees at the rates notified to you at the time you purchase your subscription. For certain subscriptions you can take out either an annual or monthly (or other frequency we offer) subscription. Eligibility for any discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription.

Special and Introductory Offers (“Offer”). If you sign up for an Offer, your Subscription will automatically convert into a continuous paid subscription at the end of the Offer period unless a cancellation request is received prior to the end of the specified Offer period. At the discretion of TWG, we may make special or introductory offers, promotions or send invitations to participate in a trial that does not automatically convert into a paid subscription and does not require cancellation before the end of said trial. Such offers will include language to this effect. RESTRICTIONS: You must be a new customer. You and/or Your household are limited to one Offer in a twelve (12) month period. TWG reserves the right to immediately terminate your Offer and access to its Services, at any time, if it determines (at its sole discretion) there has been abuse of these restrictions. All Offers are subject to change without prior notification.

Refund Policy. We reserve the right to alter the Refund Policy at any time, at our discretion, without prior notification. A pro-rated refund of the unused portion of a current subscription may be granted at our discretion. You are obligated to pay the entire monthly fee for the month of cancellation regardless of when the termination was initiated during the month. Any subsequent refunds from a cancellation will be pro-rated based on a calendar monthly billing cycle regardless of the billing cycle selected during the initial registration, and any billing changes made during your subscription period for a Service.

Discount Subscriptions. Subscriptions with discounted pricing may be cancelled with a 30 day notice, however, the subscription rate will be adjusted to the regular full-rate in affect at the time. Any remaining balance due on the unused portion of the subscription term will determined based on the recalculated used portion at the full subscription rate.

Corporate Subscription Bulk Packages. The users of a Corporate Package can change from individual to individual, but the total number of users must be constant during the term of the subscription. The term of a Corporate Subscription Bulk Package is non-refundable and non-cancellable. You have an unqualified obligation to pay each payment due for a subscription.

Auto-Renew Policy. Your subscription will renew automatically approximately one month prior to your expiration date at the regular subscription rate in effect at the time of renewal. You will not receive renewal reminders prior to being charged for such renewals. Renewal prices are subject to change without notice. We will automatically renew your subscription and charge your credit card unless you notify us by telephone, mail, or email of your decision to terminate your subscription. You must cancel your subscription before it renews in order to avoid subscription fee charges to your credit card for the renewal term.

How to contact customer service: You may contacting our Customer Services team regarding your subscription needs at customerservice@thewarrengroup.com, 617-896-5367 and by mailing correspondence to: The Warren Group, 2 Corporation Way Suite 250, Peabody MA 01960.

Go to “Accounts” on the homepage and login using your username and password – select Manage Your Account on the left-hand column, then click on History on the main page to see your expiration date.