banking survey Archives - Commercial Record

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Survey: Banks Missing Opportunity to Connect with Retail Customers

by The Commercial Record | Feb 28, 2018 | Banking & Lending, CR Daily, Industry News

Close to 80 percent of retail bank customers want financial advice from their banks, but only 28 percent of retail bank customers say they are actually getting it, according to a new survey from J.D. Power.

Survey: Banks Missing Opportunity to Connect with Retail Customers

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