Laura Alix

Commercial Record Staff

Laura Alix can be reached at lalix@thewarrengroup.com
Building Customer Connections

Building Customer Connections

Much ink has been spilled over the transformation of the branch, but as consumer preferences have shifted in recent years, bankers are also changing the way they train their front-line staff – with the intent of ultimately building better relationships with their customers.

Lisa Casper

Lisa Casper

If you ask Lisa Casper, it was inevitable she would get into banking. If you ask her colleagues, it was inevitable she would be named a Woman of FIRE. Thinking back on her career now, the New Jersey native recalls that most of her high school classmates entered the...
Financial Services Lag In Gender Parity

Financial Services Lag In Gender Parity

It seems glass ceilings are smashing everywhere these days, and the banking industry is no exception. The financial services industry still has a long way yet to come, but perhaps they could take a page from Connecticut’s community banks. A recent study out of the global management consultant firm

Fighting For Growth

Fighting For Growth

Jack Bundschuh didn’t intend to get into banking, but when he joined a small Connecticut bank fresh out of college, he found that he enjoyed blending analytical skills with interpersonal skills in his work in the credit department there. Shortly after, he moved onto People’s United Bank, where he’ll soon celebrate his 30th anniversary. Now a market manager at People’s, Bundschuh chatted with The Commercial Record about the Connecticut market and cultivating the next generation of business bankers.