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Trade Groups Say CFPB Not Authorized to Regulate Customer Service

by Diane McLaughlin | Aug 23, 2022 | Banking & Lending, CR Daily, Executive Briefing

The Consumer Financial Protection Bureau’s initiative to improve customer service at large banks and credit unions relies on a law that banking trade groups argue does not authorize the agency to regulate customer service. A joint letter from the American Bankers...
Brooks Steps Down from OCC, Finalizes Lending Rule

Brooks Steps Down from OCC, Finalizes Lending Rule

by The Commercial Record | Jan 14, 2021 | Banking & Lending, CR Daily, Executive Briefing

The Office of the Comptroller of the Currency this morning finalized a rule to prevent large banks from limiting their lending activities in certain industries, just hours after Acting Comptroller of the Currency Brian Brooks said he was leaving the agency.

BofA Receives No-Action Letter for Consumer Loans

BofA Receives No-Action Letter for Consumer Loans

by The Commercial Record | Nov 6, 2020 | Banking & Lending, CR Daily, Executive Briefing

Bank of America will be able to offer small loans to customers under certain guidelines without facing enforcement actions from the Consumer Financial Protection Bureau.

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